Terms of Service

OVERVIEW

Welcome to Sterling Row. Throughout the site, the terms “we”, “us” and “our” refer to Montavo. Montavo operates the Sterling Row website and store, including all related information, content, features, tools, products and services to provide customers with a curated shopping experience (“Services”). Sterling Row is powered by Shopify, which enables us to provide our Services.

These Terms of Service, together with any policies referenced herein (“Terms”), describe your rights and responsibilities when using our Services.

Please read these Terms carefully, as they contain important information regarding your legal rights, including limitations of liability and warranty disclaimers.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your country or region of residence. You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted under your account. Accounts may not be transferred, sold or shared with third parties.

SECTION 2 – OUR PRODUCTS

We make every effort to display products as accurately as possible. However, colours and product appearance may vary depending on screen settings and devices. We cannot guarantee that products will meet every individual expectation.

We reserve the right to modify product descriptions or discontinue products at any time without notice.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. Sterling Row reserves the right to accept or reject any order at our discretion. Orders are only accepted once payment has been confirmed and processed.

Returns and exchanges are handled exclusively in accordance with our Returns & Refund Policy available on our website.

Purchases are intended for personal use only and may not be resold.

SECTION 4 – PRICING AND PAYMENTS

Prices are subject to change without prior notice. The applicable price is the price displayed at the time of purchase. Prices may exclude taxes or shipping fees unless otherwise stated.

Customers agree to provide current, complete and accurate payment information and to settle all charges promptly.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed. Sterling Row is not responsible for delays caused by shipping carriers or circumstances beyond our control.

SECTION 6 – INTELLECTUAL PROPERTY

All content, trademarks, logos, graphics and materials available through our Services are the property of Sterling Row, Montavo or their licensors and are protected by applicable intellectual property laws. Use without written permission is prohibited.

SECTION 7 – OPTIONAL TOOLS

Our Services may provide access to third-party tools. Use of these tools is entirely at your own risk and discretion.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for the content, policies or practices of third-party websites linked through our Services.

SECTION 9 – SHOPIFY

Sterling Row operates on the Shopify platform; however, all purchases and transactions are made directly with Sterling Row. Shopify is not responsible for products, services or transactions offered by Sterling Row.

SECTION 10 – PRIVACY POLICY

Personal information submitted through the Services is handled in accordance with our Privacy Policy.

SECTION 11 – FEEDBACK AND COMMENTS

By submitting feedback, suggestions or reviews, you grant Sterling Row a non-exclusive, royalty-free licence to use such content for operational and marketing purposes.

SECTION 12 – ERRORS AND INACCURACIES

We reserve the right to correct errors, inaccuracies or omissions and to update information at any time without prior notice.

SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful purposes, to violate the rights of others or to compromise the security and integrity of the platform.

SECTION 14 – TERMINATION

We reserve the right to suspend or terminate access to our Services at any time without prior notice.

SECTION 15 – DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available” without warranties of any kind unless otherwise required by law.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Sterling Row shall not be liable for indirect damages, loss of profits or any damages arising from the use of our Services.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold Sterling Row harmless from any claims arising from your breach of these Terms.

SECTION 18 – SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Sterling Row regarding the use of our Services.

SECTION 20 – ASSIGNMENT

You may not transfer or assign your rights under these Terms without our written consent.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws applicable in the country where Sterling Row operates.

SECTION 22 – HEADINGS

Section headings are provided for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Continued use of our Services constitutes acceptance of those changes.

SECTION 24 – CONTACT INFORMATION

Phone Number: +31 6 3828 7630
Email Address: support@sterlingrow.co.uk
Address: Szczęśliwa 26, 02-454 Warsaw, Poland

Support Hours

Monday – Friday: 09:00 – 17:00

Company Information

Company Name: Montavo
Registration Number: 42055328
VAT Number: NL869502773B01