Privacy Policy
Privacy Policy
Montavo operates this store and the Sterling Row website, including all related information, content, features, tools, products and services to provide you, as a customer, with a carefully curated and secure shopping experience (“Services”). Sterling Row is powered by Shopify, which enables us to provide our Services.
This Privacy Policy describes how we collect, use and disclose your personal information when you visit the website, use our Services, make a purchase or other transaction, or contact us. In the event of any conflict between these Terms and our Privacy Policy, this Privacy Policy shall govern with respect to the processing of personal data.
Please read this Privacy Policy carefully. By using our Services, you acknowledge that you have read and understood this Privacy Policy and how your personal information is collected, used and shared.
Personal Information We Collect or Process
The term “personal information” refers to information that identifies or can reasonably be linked to you or another individual. Personal information does not include anonymous or de-identified information.
Depending on how you use our Services, we may collect or process the following categories of personal information:
- Contact details such as your name, address, billing address, shipping address, phone number and email address
- Financial information including payment card details, payment methods, transaction details and payment confirmations
- Account information such as usernames, passwords, preferences and settings
- Transaction information including viewed products, wishlist items, cart activity, purchases, returns and exchanges
- Communications with us, including customer support inquiries
- Device, browser, IP address and network connection information
- Information regarding how and when you interact with our Services
Sources of Personal Information
We may collect personal information from the following sources:
- Directly from you, such as when you create an account, place an order or contact us
- Automatically through our Services using cookies and similar technologies
- From service providers acting on our behalf
- From business partners or third parties
How We Use Personal Information
We may use personal information for the following purposes:
Providing and Improving Services
To process orders, payments, shipping, returns, customer accounts and to personalise your shopping experience.
Marketing and Advertising
To send promotional communications and display personalised advertisements.
Security and Fraud Prevention
To protect accounts, payments and our Services from fraud or abuse.
Communication
To provide customer support and respond to inquiries.
Legal Obligations
To comply with legal requirements and enforce our policies.
Sharing Personal Information
We may share personal information with:
- Shopify and trusted service providers such as payment processors, IT providers, logistics providers and customer support partners
- Marketing and advertising partners
- Third parties at your direction or with your consent
- Corporate affiliates
- Public authorities where required by law
Relationship with Shopify
Our Services are hosted by Shopify, which processes personal information to provide and improve the Services. Data may be processed outside your country of residence. More information can be found in Shopify’s Privacy Policy.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices or security policies.
Children’s Data
Our Services are not intended for children. We do not knowingly collect personal information from minors.
Data Security and Retention
We implement appropriate security measures; however, no method of data transmission is completely secure. We retain personal information only as long as necessary to provide the Services or comply with legal obligations.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request deletion of your data
- Correct inaccurate information
- Request data portability
- Withdraw consent
- Object to certain processing activities
Complaints
If you have concerns regarding how your data is processed, please contact us or your local data protection authority.
International Data Transfers
Your personal information may be processed outside your country of residence using appropriate legal safeguards.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. The latest version will always be available on our website.
Contact Information
Phone Number: +31 6 3828 7630
Email Address: support@sterlingrow.co.uk
Address: Szczęśliwa 26, 02-454 Warsaw, Poland
Support Hours
Monday – Friday: 09:00 – 17:00
Company Information
Company Name: Montavo
Company Registration Number: 42055328
VAT Number: NL869502773B01
Frequently Asked Questions
Contact Us
For questions about shipping, returns or your order, contact us at support@sterlingrow.co.uk.
STERLING ROW
Modern. Strong. Authentic.
At Sterling Row
We believe that true style is the balance between comfort and class, simplicity and refinement.
Our mission is simple: to create timeless menswear that looks good and feels even better to wear.
No fleeting trends. No unnecessary noise.
Only refined essentials from minimalist basics to modern, elevated tailoring.
For men who know exactly what they want, and let their style speak for itself.
OUR MISSION
Less noise. More class.
At Sterling Row
We design clothing for men who value quality over quantity.
Garments that speak through cut, fabric, and presence not loud trends or fleeting fashion.
At Sterling Row, our mission is clear:
to create timeless style that feels natural and effortless, without compromising on comfort, character, or quality.
STERLING ROW. FOR MEN WHO CHOOSE BETTER.
Crafted with intention. Guided by simplicity. Made to last.
We believe true style begins with attention to detail.
True style begins with responsibility.
OUR PRINCIPLES
We are guided by an ethical code of conduct both within our team and in collaboration with our partners.
We are committed to fair working conditions, mutual respect, and a responsible approach to people and the environment at every stage of production.
Simplicity. Class. Sterling Row. Your trusted partner in timeless style.