Shipping policy

Shipping Availability

Sterling Row currently ships exclusively within the United Kingdom. At this time, we do not offer international shipping.

Order Processing

• Processing Time: 1 business day (Monday–Friday)

• Order Cut-Off Time: 10:00 PM (GMT/BST), Monday–Friday

Orders placed after the cut-off time, on weekends, or on public holidays will be processed on the next business day.

Shipping Method & Delivery Time

Standard Delivery (United Kingdom)

• Shipping Cost: Free

• Estimated Delivery Time: 4–8 business days

Delivery times are estimates and may vary due to factors outside our control, including courier delays, weather conditions, or peak seasons.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing tracking information so you can monitor your shipment until delivery.

Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout. Sterling Row is not responsible for delays or failed deliveries caused by incorrect or incomplete address details.

Contact Information

Company Name: Montavo

Phone Number: +31 6 3828 7630

Email Address: support@sterlingrow.co.uk

Address: Montavo, Bonkelaar 73, 1852 RZ Heiloo, Netherlands

Registration Number: 42055328

VAT Number: NL869502773B01

Support Hours: Monday – Friday: 09:00 – 17:00